How To Ask For Feedback

If you’ve ever had a manager or boss give you feedback that was vague, abstract, or ambiguous, you’re not alone. It is common for me to hear a client say some version of this statement, “I got through it so I guess it went OK.” How do you improve your communication if you don’t know […]

Your “but” dressed in a tuxedo… is still a “but”

Anytime you communicate a verbal message that is positive to another person, and follow it up with a “but…” you deflate the message you just sent to that person. When your employee, staff, spouse, service provider, etc. hears the word “but,” they wince because they know there’s more coming. Key take – away: the word […]